Replacement Policy

Growing citrus isn’t as easy as 1,2,3. There are many diseases that affect the life of citrus trees. Additionally, weather and insects can negatively affect the growth of citrus trees. We will guarantee that you receive a live, healthy, disease free citrus tree. After that, many things can happen. If your tree dies or you experience issues, please take pictures and contact us via email. We will determine the appropriate course of action.

If you have problems with your tree, don’t hesitate to contact us for help and advice.

Occasionally trees get damaged during shipment. We will always work with you to replace any tree damaged by UPS. We just need you to take a picture of the damaged tree and save the tree and packaging material. Send the pictures to us via email and we will get a new tree scheduled for delivery. If we are out of that variety, you will have the choice of selecting a different tree or waiting for that particular variety to be available.

All sales are final once shipped. No refunds. Problems or concerns will be handled on a case by case basis.